Return & Exchange Policy

Please read this before placing your order.

We currently do not offer returns, exchanges, or refunds for change-of-mind purchases. Please check product details carefully before ordering.

No Return / No Refund

All sales are final. Once an order is confirmed and delivered or picked up, we do not accept returns or provide refunds simply because you changed your mind, ordered the wrong item, or found a lower price elsewhere.

Damaged or Wrong Item Delivered

If the product you received is genuinely defective, damaged in transit, or different from what you ordered, please contact us within 48 hours of delivery via WhatsApp or phone with your order details and photos/video of the issue. We will review it and, at our discretion, arrange a replacement of the same item.

Custom-Cut & Installed Items

Items cut to length (such as wires and cables) or products that have been installed cannot be returned or exchanged under any circumstances.

Questions

If you have any questions about an order before purchasing, please message us on WhatsApp or call the store — we're happy to help you choose the right product.